This video series is all about Online Dispute Resolution (ODR). I also have an Introduction to Mediation video series and another on K&R and Co-Mediation which is produced in collaboration with Jon Whitworth.
04. What should you expect from online mediation
05. How to be seen, heard and understood online
06. How to communicate effectively online
07. How to create the right mindset for online mediation
08. Little things that make a big difference
09. How to support your clients at online mediation