Video series: Online Dispute Resolution

This video series is all about Online Dispute Resolution (ODR). I also have an Introduction to Mediation video series and another on K&R and Co-Mediation which is produced in collaboration with Jon Whitworth.

01. What is online mediation?

02. Online mediation: What are the pros and cons?

03. How to organise online mediation

04. What should you expect from online mediation

05. How to be seen, heard and understood online

06. How to communicate effectively online

07. How to create the right mindset for online mediation

08. Little things that make a big difference

09. How to support your clients at online mediation

10. How to choose