Terms and Conditions

These Ts & Cs must be read with the Mediation Agreement sent to the parties and are incorporated into the Agreement. If there is any conflict between these Ts & Cs and the Mediation Agreement the latter shall prevail.

Liability for the mediation fees

  1. Unless the parties agree otherwise, they shall be charged an equal amount per party for the mediation fee and any other expenses.
  2. Responsibility for the fee and expenses rests with the solicitors where instructed, or with the individual party if unrepresented.
  3. The amount of the value of the dispute shall be calculated as the value of the claim and any cross or counterclaims including interest and costs. The fee shall be set by reference to this. If during a mediation, it becomes apparent that the amount in dispute is higher than the amount notified, I reserve the right to invoice the parties for any additional mediation fees payable.

Cancellation policy

The following charges are payable.  If the mediation is:

  1. postponed but re-booked within 4 weeks only irrecoverable expenses such as venue cancellation fees or travel costs already incurred will be charged.
  2. cancelled more than 7 working days before it is due to take place, there will be no cancellation fee, except for any irrecoverable expenses (e.g. venue cancellation fees) and any preparation time already spent by me.
  3. cancelled less than 7 working days before it is due to take place and not rebooked within 4 weeks, any irrecoverable expenses (e.g. venue cancellation fees) and 100% of the Deposit Invoice.
  4. Preparation time is charged at the hourly rate for additional time shown in the Mediation Agreement.


  1. In most mediation instructions, two invoices will be issued.
    Deposit Invoice – for  the costs of the scheduled period or fixed fee and any venue costs.
    Balance Invoice – for any additional mediation time or venue fees if not previously invoiced.
  2. The Deposit Invoice is payable within 7 working days of receipt. If issued within 7 working days prior to mediation it is payable on receipt as a precondition to the mediation taking place.
  3. Where a Deposit Invoice is not settled in full prior to the mediation we may allow the mediation to proceed subject to the instructing solicitor undertaking in writing to settle the full amount of the invoice, if still unpaid by the client, within 2 days of the date of the mediation.
  4. All other invoices (including the Balance invoice) are payable in full within 7 days of the date of issue, unless agreement is reached to the contrary.
  5. All fees are exclusive of VAT.